Frequently Asked Questions
Everything you need to know about shopping at Kitchen & Company.
What is your standard shipping policy?
We offer free standard shipping on all orders over $75 within the continental United States. Orders are typically processed within 1-2 business days and delivered within 5-7 business days.
How do I return a product if I am not satisfied?
We accept returns on unused items in their original packaging within 30 days of delivery. To start a return, please visit our online Return Center to receive a prepaid shipping label.
Are your cookware products compatible with induction cooktops?
Many of our products are induction-ready. Please check the 'Specifications' section on individual product pages to verify compatibility with induction, gas, or electric stovetops.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for eligible purchases.
Do you offer warranties on your kitchen appliances?
Yes, all Kitchen & Company appliances come with a minimum 1-year manufacturer warranty. Specific high-end collections may include extended coverage of up to 5 years.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.